Data, Privacy, and other exciting stuff!

Legal notice


The information and opinions contained in this website by “PinkJamLife Coaching” and within all PinkJamLife Coaching products and services (including online and digital products) is for general information purposes only and should in no way be expected to replace professional advice from counsellors, psychiatrists, psychologists, financial advisors, health experts or any other professional.

“PinkJamLife Coaching” will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you may sometimes be able to link to other websites which are not under the control of “PinkJamLife Coaching”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not always necessarily imply a recommendation or endorse the views expressed within them.

Any text, images or videos used on this website will be attributed to the author/designer, to the best of the publisher’s ability. If your work is uncredited, and you would like it either credited or removed, please contact us promptly.


Any advertising on our website will be clearly marked as such and this website may accept various forms of paid advertising, sponsorship or compensation from links, recommendations or features. Regardless, the author(s) will always provide honest opinions, beliefs, findings or experiences with regards to those products or services. Any opinions, views or recommendations expressed on the website are purely those of the author(s) and should always be treated as such. All other information regarding the product or service should be verified with the manufacturer, supplier or service provider directly.

Every effort is made to keep the website up and running smoothly. However, “PinkJamLife Coaching” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

At PinkJamLife Coaching, we are committed to maintaining the trust and confidence of all visitors to our web site. In particular, we want you to know that we are NOT in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information about when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

And if you still have questions, feel free to contact us.

Please read this Privacy Policy carefully. By visiting and using the “PinkJamLife Coaching” website, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. In the event that our privacy policy needs to be changed at any point in the future, we will post the changes (and the new ‘effective date’) on our website. By continuing to use our website after this date, you agree to be governed by the amended Privacy Policy.

This Privacy Policy governs the online information collection practices of “PinkJamLife Coaching”, in particular the information we collect about you during the use of our website and how we might use that information.

How we collect and use information

We may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

When someone visits we may use a third party service such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We might do this to find out things such as the number of visitors to different parts of our website, so we know what our visitors are interested in the most (and what we need to work on). This information will only be processed in a way which DOES NOT identify anyone. We will not make, nor will we allow Google to make, any attempt to find out the identities of those visiting our website.

We may use the information we collect from you while you are using the “PinkJamLife Coaching” website to customise certain features on the website and to improve accessibility and functionality.

Please keep in mind that if you voluntarily make your personal information available for viewing online (eg. on message boards, forums, blogs, chat areas, etc) that information can be seen, collected and used by others besides us. “PinkJamLife Coaching” will not be held responsible for any unauthorised third-party use of such information.

The “PinkJamLife Coaching” website may also include links to other websites and provides access to products and services offered by third parties, whose privacy policies we do not control. When you access another website or purchase third party products or services through the “PinkJamLife Coaching” website, you are automatically subject to and governed by, the third party’s Terms and Conditions and their specific Privacy Policy.

Please be aware that we may occasionally need to release information about our visitors when release is appropriate to comply with the law, or to protect the rights, property or safety of users of the “PinkJamLife Coaching” website or the public.

Please note that, from time to time, PinkJamLife Coaching may run an Affiliate Program which may result in your name being provided to a 3rd party affiliate, as a reference point for their sale. We will not however, provide any personal or contact information other than the name which you have used to make your order and/or purchase.

This is our Privacy Policy. Any adjustments to this Policy will be expressly noted and communicated to the user.

How we store your information

Your information is stored at the servers that deliver PinkJamLife Coaching newsletters and other information and can only be accessed by the partners and employees of “PinkJamLife Coaching”.

As part of the registration process for our email newsletter, we collect your name and email address. We DO NOT rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see MailChimp’s privacy policy.

Our website uses Secured Sockets Layer (SSL): this is represented by the gold padlock that appears on your browser. When SSL is being used the “http://” will change to “httpS://”. It means that all communications between your browser and our webservers are encrypted whilst in transit.


All of the newsletters that are sent to you by “PinkJamLife Coaching” include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing lists by clicking on the unsubscribe link at the bottom of any of our emails or by contacting us.

You are entitled to view, amend, or delete the personal information that we hold. If you’d like to do this, please contact us.

Privacy Disclaimer

This Privacy Policy does not necessarily apply to any information that you may provide to “PinkJamLife Coaching” (or that we may collect) offline and/or through other means (eg, at live events, via telephone, or through the post).

If you have any queries or concerns regarding the “PinkJamLife Coaching” Privacy Policy, please contact us.

Terms and Conditions for Sale

The following Terms and Conditions apply to all transactions via our website (the “Website”) and your use of the Website itself.  The Laws of Germany shall apply and you agree to submit to the exclusive jurisdiction of the courts located within Germany, should any dispute arise. In these terms “We/we” and “Our/our” refers to PinkJamLife Coaching. “You/you” and “Your/your” refers to any visitor to the Website, any user of the or any purchaser of products from the store.

1. Orders, Purchases, Acknowledgments and Contract

1.1  Upon receipt of an Order and/or Purchase from you, and subject to acceptance of that Order and/or Purchase by an Acknowledgment (which may be in the form of an email or invoice receipt), we agree to sell the Goods and/or Services on and subject to these Terms and Conditions (“Contract”). An Order and/or Purchase can be made by you in our store online and is accepted when payment of the price (including Shipping) is received in full in cleared funds into our nominated account or via PayPal or credit card. You should receive an Order and/or Purchase Acknowledgment online or by e-mail.

1.2  Previous dealings or correspondence between us shall not have any effect on the Contract and any trade custom and/or trade usage is superseded by these Terms and Conditions. If at any time in relation to the supply of the Goods and/or Services, you provide, refer to, submit or otherwise use terms and conditions other than these Terms and Conditions such terms and conditions will not form part of, or be incorporated into, the Contract.

2. Price

2.1  All prices are in Euros and as specified on our price list in force on the Website at the time of the Order and/or Purchase Acknowledgement. For domestic supplies within Germany, the price charged for the Goods shall be exclusive of Value Added Tax (“VAT”) in Germany, tax according to § 19 1 UStG.  You are responsible for all Taxes for supply outside of Germany. 

3. Payment

3.1  We shall be entitled to payment for the Goods and/or Services upon Order and/or Purchase Acknowledgment. Payment is due immediately upon Order and/or Purchase Acknowledgment and can be made using either PayPal or Credit Card. The Shipping cost is added to the final price of the Goods and/or Services, unless otherwise specified. You do not have to have a PayPal account to make a transaction.

4. Shipping

4.1  Unless specified otherwise in our Order and/or Purchase Acknowledgment, the Price for any Goods purchased will exclude delivery and insurance costs charges and fees (“Shipping”), which will be calculated based on the nominated delivery location and added to the total amount due. We will make all reasonable efforts to have the Goods delivered to the address you have specified in your Order and/or Purchase information.

4.2  We may notify you of an increase in the price of Shipping after an Order and/or Purchase Acknowledgment and prior to delivery of the Goods, if the price increase results from an increase in the price of any inputs, which comprise part of the Shipping.  The Customer may, upon the alteration of the price charged for the Shipping, cancel the Order within 7 days of notice of the change of price of Shipping. (In this instance, Goods will not be shipped until we have received confirmation from you, that you have chosen to continue with processing of the order.)

5. Risk and Title to the Goods

5.1  Legal and equitable title to the Goods (not including digital products) will only be transferred to you upon receipt of cleared funds into our account for the full price of the Goods and any Shipping. Risk in the loss of, or damage to, Goods passes to you upon shipment of those Goods to you (including all risks associated with loading or unloading) or upon title in the Goods passing to you, whichever is the earlier.

6. Problems upon Receipt

6.1  Please thoroughly inspect the Goods immediately upon receipt. In the event that any items are lost or damaged during transit or have not arrived by the estimated delivery date, please contact us with your Order reference number. No claim for damage to or shortages of Goods may be made unless such claim is notified to us within 7 days of delivery.

7. Cancellation / Refunds

7.1  There is no cancellation or refund on any digital and virtual products (including but not limited to e-books, downloadable products, online workshops, virtual programs and products, webinars, etc). This refund clause does not apply to the “Grow your Self-Confidence programme”.

7.2 Vouchers for coaching sessions will expire after 12 months after day of purchase.

7.3 In case of cancellation of sessions by the client less than 24 hours in advance of a booked and confirmed session, the voucher will be considered redeemed. If PinkJamLife Coaching is cancelling a booked and confirmed session a new appointment shall be offered at the client’s convenience.

7.2  A refund for payment of the “Grow your Self-Confidence programme” can be requested within 14 days of the date of purchase and latest upon Day 7 of the programme (after the first week), and will be made to the account which was originally used for payment, and for the amount paid for the course.

7.3  If your Order and/or Purchase for Goods and/or Services remains unpaid for 10 business days, your order will be cancelled automatically.

7.4  Any Orders and/or Purchases made using PayPal may be subject to a 10% cancellation fee to cover handling and/or administration costs, in the event of a cancellation or refund request.

7.5  You may cancel your Order and/or Purchase for Goods and/or Services by contacting us within 24 hours of placing the Order, in which case, and providing the item has not already been shipped, we will refund the price and shipping costs.

7.6  Any request to cancel your Order and/or Purchase for Goods after 24 hours of placing the Order and/or Purchase is at our discretion and may be subject to a cancellation charge of 10% for handling and administration costs.

7.7  Any request to cancel your Order and/or Purchase of Goods (other than due to faulty or incorrect supply) after the product has been shipped is at our discretion and may be subject to a cancellation charge of 10% for handling and restocking.

7.8  If we agree to accept return of any Goods, return is subject to notification within 7 days and safe return within 30 days of delivery of the item. The Goods must be unopened, in their original condition and fit for re-sale.  Return shipping costs are at the expense of the customer and will not be refunded.

7.9  Shipping charges are non-refundable unless the Goods purchased are found by us to have breached our warranty below.

7.10  Cancellation of event tickets and event related products (including but not limited to raffle tickets) is subject to our discretion and dependent on our commitments (financial or otherwise) to any 3rd parties. Please contact us for more information.

8. Incorrect, Damaged or Defective Goods

8.1  If you receive incorrect, damaged or defective Goods, please contact us immediately.

8.2  All items must be returned to us within 30 days of delivery before a refund or replacement will be considered. You will be responsible for arranging return Shipping and any costs incurred for the return of the Goods shall be paid for by you.  Upon receipt of the returned item, we will examine it and notify you via email whether you are entitled to a replacement or refund. In the case of faulty or incorrect Goods, we will either (at our discretion) repair and return the Goods, send you a replacement or issue a refund (which shall include your cost of return shipping).

9. Return to sender (RTS) or delivery refused

9.1  There will either be a 10% administration fee from the price if the Goods are Returned to Sender and you request a refund, or you will be charged for the full cost of re-delivery.

10. Used Items

10.1  Please contact us if you have a warranty claim for Goods that have been opened or used.

11. Our Liability

11.1  All Goods which can be purchased from our website are new, free from defects, of merchantable quality and conform to any specifications provided on our Website or in the Order and/or Purchase Acknowledgement;

11.2  To the maximum extent permitted by law, you accept full liability for any harm or damage resulting from your use of the Goods.

11.3  Except as expressly provided to the contrary in the Contract, all representations, terms and conditions in relation to the Goods (whether implied or otherwise) are hereby excluded to the maximum extent permitted by law.

11.4  You agree that you have made your own enquiries in relation to the suitability of the Goods for your own purpose and do not rely on representations by us in relation to their suitability for a particular purpose or at the location or site where they are to be used or any steps which may need to be taken in relation to their use.

11.5  For any liability arising from Goods not meeting the specification, or which are said to be otherwise defective or deficient, our liability is limited (a) to the cost of replacement of those Goods as soon as reasonably practicable, or (b) the repair of those Goods or (c) the repayment (or allowance) of the invoice price of those Goods (at our discretion).

11.6  We shall not be liable for any costs relating to disassembly, removal, return and or re-installation of the Goods or any Consequential Loss, where “Consequential Loss” means any indirect, special or consequential loss or damage of any nature whatsoever resulting from or caused in any way by the Goods. “Indirect, special or consequential loss or damage” includes (whether deemed to arise directly or indirectly): (a) any loss of income, profit, production, contract, customers, business opportunity or business; (b) any loss of goodwill or reputation; and or (c) any loss of value of intellectual property.

12. Fraud, High Risk or other customers

12.1 We reserve the right to refuse Orders and/or Purchases, or cancel any Orders and/or Purchases that we deem to be fraudulent, high risk or inappropriate.

13. Force Majeure

13.1 We are not liable for failure to provide any Goods and/or Services (whether paid or ordered) if such failure is as a result of Force Majeure (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), pandemic, civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

14. General

14.1 A person who has not personally ordered and/or purchased Goods and/or Services from our website, has no right to make any claims on, or enforce any term of, our Terms and Conditions of Sale, or clauses contained therein.

14.2 All reasonable attempts must be made by all relevant parties to resolve any disputes or claims arising from the use of our Website (including any Orders and/or Purchases) by a negotiation in good faith, before any litigation is commenced with regards to that dispute or claim.

15. Right to alter Terms & Conditions

15.1 We reserve the right to alter these terms and conditions from time to time without prior notice.

PinkJamLife Coaching